What is the minimum load fee?

Anything less than 5 yds will have a minimum load fee.  Also a 2nd call-back will also incur a min load fee.

What is the difference between a will-call and a sure-go?

We would like to know your plans as soon as possible to help negotiate a delivery time.  A will-call is letting us know your plans without expecting the concrete to show-up until you call us back and release it.  A sure-go is making that call to firm-up the negotiated delivery time.  When you hang-up with us from a sure-go, you will have a quoted delivery time.

What is retarder?

Commonly used in the warmer temperatures, it will help slow down the set-time of concrete.  There are many factors that weigh-in on the set-time of each load, but typically a ½ dose of retarder will give you another 30-60 min and a full dosage will give you 60+ min.

What days do you delivery concrete?

We are open Monday through Saturday with Saturday being a half-day.

We do not charge for opening on Saturday.  However, extended hours past noon may incur extra charges.

What are the different ways to unload concrete from the truck?

Direct – will be able to back-up to the forms and discharge from the back of the truck

Pump – cannot reach the forms and have to use an “extended arm” to help place the concrete.  Mostly used when the top of the forms are elevated or above the discharge point of the ready-mix truck.  Can also be used when ground conditions are not feasible to get a concrete truck back to the forms.

Wheel-barrow – do not need a pump, but can’t reach the forms from the back of the truck.

Buggy – do not need a pump, but can’t reach the forms from the back of the truck.  Using a buggy is a motorized wheelbarrow that will help speed up the process.  It is sometimes referred to as Georgia Buggy.

Crane bucket – similar to a pump when trying to discharge concrete into a higher form than the discharge level of a truck.  Also used when ground conditions are not feasible to get a truck back to the forms.

How tall is your truck?
How long will the chutes reach from the back of our truck?